Enterprise Transformation & Operating Executive
​​
Embedded operating leadership across enterprise transformation, operating model modernization, AI-enabled execution, and enterprise value creation — partnering with organizations at critical growth, transformation, and operating inflection points.
​
Former leadership roles:
Salesforce | NTT DATA | Cigna Healthcare | Supply Chain & Logistics SaaS (PE-backed)
Leadership Scope
Steve Brown provides interim and embedded executive leadership aligned to organizational growth and transformation priorities.
Embedded Operating Leadership
Executive-level operating leadership during transformation, growth, integration, and stabilization
.png)
Enterprise Transformation Leadership
​Cross-functional operating model redesign, performance improvement, and execution governance
Executive Advisory & Strategic Support
Selective leadership support to CEOs, boards, and PE sponsors
Core Operating Capabilities
Strategy & Enterprise Execution
Data, Analytics & AI Enablement
Growth & Commercial Operations (GTM)
Healthcare & Regulated Environments
Enterprise Transformation
& Operating Model Modernization
Supply Chain & Value Chain Transformation
Transformation & Value Creation Impact
-
Led GTM and commercial operating model redesign for a leading enterprise technology company — aligning revenue operations, partner infrastructure, and delivery execution to accelerate pipeline conversion and enterprise revenue realization
-
Contributed to significant EBITDA improvement and margin improvement through AI-enabled operating model redesign across a large-scale global delivery organization
-
Supported operational readiness and integration governance for an $8B acquisition
-
Delivered $55M ROI through AI/ML-enabled customer experience transformation — including operating model redesign, personalization, and concierge service delivery across a large scale healthcare operation
-
Converted distressed account relationships into multi-year contract expansions — driving sustained revenue growth through delivery recovery and executive trust rebuilding
-
Contributed to an estimated $85M+ in claims cost avoidance across a multi-client health plan portfolio through claims quality improvement and reduction of fraud, waste, and abuse exposure
-
Led the program and built the foundational analytics infrastructure that helped resolve a CMS sanctions event for a health plan's Medicare Advantage business — protecting 500K+ member enrollment eligibility
-
Led enterprise operations for a PE-backed supply chain SaaS platform through high-growth expansion and successful strategic exit
Who We Are
EverRise Now is an executive platform through which Steve Brown serves in embedded operating and enterprise transformation leadership roles for organizations navigating growth, operational inflection points, and large-scale transformation.
The platform supports interim and embedded executive leadership engagements across enterprise transformation, operating model modernization, post-acquisition integration, and performance improvement initiatives.
​
Working directly with CEOs, boards, and executive leadership teams, Steve helps organizations strengthen execution discipline, modernize operating models, and embed AI-enabled capabilities that translate strategy into measurable operating performance.
​
Prior leadership roles include Salesforce, NTT DATA, and Cigna Healthcare, with work contributing to more than $2B in enterprise value contribution across enterprise and growth-stage organizations.
​
EverRise Now was recognized with the 2026 ISSIP Excellence in Service Innovation Award, Distinguished Recognition — Impact to Business, for its embedded executive operating model built around co-creation with client leadership, shared accountability for outcomes, and sustainable capability transfer.
Why Work With Me
I am brought in when organizations need embedded operating leadership to drive execution through transformation, growth, and stabilization.
​
My work focuses on aligning leadership teams, operating cadence, governance, and delivery execution so strategy translates into measurable enterprise performance.